-PLEASE NOTE: Due to Item type&Size variations. Each item in the couples matching underwear set is sold separately. You need to select Item type (ex:mens boxer brief) then select the size of each item then add it to your cart. Repeat same steps for each item you would like to purchase. Please refer Second image for detailed flow.
-Tencel Softness : Breathable and silky micro modal fabric feels up to 3X softer than cotton. it will possibly be the most comfortable underwear you've ever worn.
-Mix and Match : Our matching men and women undies come in fun patterns and colors for you to have fun with your partner. We made easy matching your bottom half to your better half.
-Tag Free : Stay-put soft micro waistband won't roll, sag or leave marks on your skin.
Easy Care : Our undies are entirely machine washable, for stress-free care. Wash with similar colors.
All our underwear product has been made by using Lenzing certified Tencel fabric. Manufactured in Turkey.
Please note that if there is any custom issues or fees for global shipment is under your responsibility.
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.